jili88 Privacy Policy

jili88 ("we", "us", "our") operates the online gaming platform accessible at jili88.bio (the "Platform"). We are the data controller responsible for your personal information collected through the Platform and its associated services.

This Privacy Policy is designed to give you clear, honest information about how jili88 handles your personal data. We believe you have a right to understand exactly what information we collect, why we collect it, how we use it, and what control you have over it. If anything in this policy is unclear, please contact us directly.

This Privacy Policy should be read alongside the jili88 Terms & Conditions, which govern the overall use of the Platform.

jili88 collects the following categories of personal data, depending on how you interact with the Platform:

jili88 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health data unless specifically required by law or for responsible gaming compliance purposes (e.g., problem gambling self-declarations).

jili88 collects personal data through the following channels:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical data collected automatically when you access or use the Platform, including through cookies, web beacons, and server log files. See Section 7 for more detail on our cookie practices.
• Third-party verification providers: Identity and age verification data received from KYC and anti-money laundering (AML) compliance service providers as part of the account verification process.
• Payment processors: Transaction confirmation data received from payment providers including Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank in connection with your deposits and withdrawals.

jili88 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your account, process transactions, and provide gaming services).
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering regulations, responsible gaming obligations, and age verification requirements.
• Legitimate interests: Processing necessary for jili88's legitimate business interests, including fraud prevention, platform security, and improving our Services, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent (e.g., for certain marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

jili88 uses your personal data for the following specific purposes:

• To create, maintain, and manage your jili88 account.
• To verify your identity and age in compliance with responsible gaming and AML obligations.
• To process deposits and withdrawals and maintain accurate financial records.
• To provide, personalise, and improve the gaming Services available on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
• To comply with legal obligations, including responding to lawful requests from regulatory or law enforcement authorities.
• To administer promotions, bonuses, and the jili88 VIP programme.
• To provide customer support and resolve account disputes.
• To send you service-related communications (e.g., account verification codes, withdrawal confirmations, responsible gaming notifications).
• To monitor gameplay for responsible gaming purposes and to identify Members who may be experiencing gambling-related harm.

jili88 does not sell, rent, or trade your personal data to third parties for their marketing purposes. We share your data only in the following limited circumstances:

• Service providers: Third-party companies engaged to provide services on jili88's behalf, including KYC/AML verification providers, payment processors, customer support platform providers, and IT infrastructure providers. These parties are contractually bound to use your data only for the specified purpose and to maintain adequate data security standards.
• Legal and regulatory authorities: Where required by applicable law, court order, or the lawful request of a regulatory or law enforcement authority, jili88 will disclose the minimum data necessary to comply with the obligation.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of jili88's assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any material change to the applicable privacy policy.

All third-party service providers with access to jili88 member data are subject to binding data processing agreements requiring them to implement appropriate security measures and to use member data only for the specific purposes for which it was shared.

The jili88 Platform uses cookies and similar tracking technologies to operate certain Platform functions and to improve your experience. The following types of cookies may be used:

• Essential cookies: Required for the Platform to function correctly, including session authentication and security tokens. These cannot be disabled without affecting your ability to use jili88.
• Functional cookies: Remember your preferences (e.g., language settings, remembered login) to improve your experience on subsequent visits.
• Analytics cookies: Used to understand how Members navigate the Platform and which features are most used, enabling jili88 to improve its Services. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transaction behaviour.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the jili88 Platform.

jili88 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to the following:

• Active account data: Retained for the duration of your membership and for a period of five (5) years following account closure, to meet AML and regulatory record-keeping obligations.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• KYC verification documents: Retained for the period required by applicable AML regulations from the date the business relationship ends.
• Support communications: Retained for three (3) years from the date of the communication, unless a longer period is required for an ongoing dispute or legal matter.
• Responsible gaming records: Self-exclusion records and problem gambling intervention records are retained for a minimum of five (5) years to prevent circumvention of self-exclusion restrictions.

When personal data is no longer required, jili88 will securely delete or anonymise it in accordance with industry-standard data disposal practices.

jili88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the jili88 Platform.
• Encrypted storage of sensitive data, including identity documents and financial account references.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the jili88 Platform infrastructure.
• Two-factor authentication (2FA) available to all Members for account login protection.
• Automatic session timeout after periods of inactivity on the Platform.

In the event of a data breach that is likely to result in a risk to Members' rights and freedoms, jili88 will notify affected Members and relevant authorities as required by applicable data protection law, within the timeframes prescribed by law.

Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by jili88:

• Right of access: You may request a copy of the personal data jili88 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: In certain circumstances, you may request deletion of your personal data ("right to be forgotten"). Note that legal obligations (e.g., AML record-keeping requirements) may prevent full erasure.
• Right to restriction: You may request that jili88 restrict the processing of your data in certain circumstances, for example while the accuracy of data is being disputed.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact jili88 at [email protected]. jili88 will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

The jili88 Platform is strictly for persons aged 21 and above. jili88 does not knowingly collect, use, or retain personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.

If jili88 becomes aware that personal data has been collected from an individual under the minimum age, the relevant account will be immediately closed, all data will be deleted to the extent permitted by law, and any deposits or winnings will be handled in accordance with applicable regulatory requirements.

The jili88 Platform integrates third-party services, including game content providers, payment processors, and customer support tools. These third parties operate under their own privacy policies and are responsible for their own data handling practices in respect of data processed independently of jili88's instruction.

jili88 is not responsible for the privacy practices of third-party services that Members access independently. We recommend reviewing the privacy policies of any third-party service you use in connection with the jili88 Platform.

jili88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform Services. Material changes will be communicated to Members via a notice on the jili88 Platform or by direct notification to your registered contact details.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage Members to review this Policy periodically. Your continued use of the jili88 Platform following any update constitutes acceptance of the revised Policy.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the jili88 Data Protection team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the jili88 Platform after login.

jili88 aims to respond to all privacy-related written enquiries within 14 business days. Complex requests relating to data access or erasure may take up to 30 days, in which case jili88 will notify you of the extended timeline.